Introduction: Changes to Australia’s privacy law, the Privacy Act 1988 (Cth), come into effect on 12 March 2014. This notice gives you some information about our policies and practices in relation to personal information and credit-related information. Words defined in the Privacy Act have the same meaning in this notice.
Why we collect personal information: We may collect personal information about you for the following purposes:
Collection required by law: Collection of some personal information about you may also be required or authorised by or under an Australian law. These laws include:
If you do not provide personal information: The main consequences for you if all or some of the personal information is not collected by us are that we may not be able to provide services to you, or be able to provide them to the same standard. In the case of a credit application, we may not be able to make a decision whether to provide credit to you if you do not give us the information we request.
Collecting information about you from someone else: We may collect personal information about you from someone else, such as from a credit reporting body or another credit provider when we are assessing your credit application or collecting a debt you owe.
Disclosure of personal information: We usually disclose personal information of the kind collected by us to:
Credit reporting bodies: The credit reporting bodies that we are likely to disclose your personal information to are:
Veda – Customer Resolutions
PO Box 964 North Sydney NSW 2059
1300 762 207
Credit reporting policy: Our credit reporting policy includes information about credit reporting, including:
You can request us to provide you with a copy of the policy in an alternative form such as a hard copy.